CPH.dk gives people valuable information about everything from flight status, dining, shopping, and parking options. Det digital landscape needs to support many parts of the business and be a helping hand for different stakeholders, both intern and extern.
PROBLEM FREE PARKING
The majority of CPH’s revenue does, not surprisingly, come from parking services. An online feature that – obviously – must function. Alpha Solutions achieved that goal by moving CPH’s parking service to a microservice platform. React in frontend and an Optimizely platform for content are now carrying the parking solution.
Copenhagen Airport do also offer self-service for booking reservations, where travelers to and from the airport get more advantages by booking parking spots online.
Furthermore, Alpha Solutions has changed the payment provider on the site to the newest technology with Bambora and PSD2, which protect the customers against fraud.
ASSISTING PASSENGERS WITH A COVID-19 GUIDE
The airport’s website has a lot of content and needs to be able to operate seamlessly in busy periods with much traffic on the site. In order to do that, CPH wanted to merge their services and unite the digital activities to optimize the user experience for passengers and other visitors. The focal point was to make travelling easier for the airport’s customers.
On every departure and arrival page, a Travel Planner is implemented. Giving users a simple overview of the different steps in the travel flow included with all relevant information starting with arrival at the airport to boarding of your flight.
Meanwhile, Covid-19 safety measures has a huge impact for the travelers who needs to be aware of changing travel restrictions and test requirements. With an integrated widget powered with data from IATA (The international air transport association) it is now possible to get an instant view of the applicable rules for your destination.
